1) Personal data
a) Personal information about you will only be collected if you knowingly and voluntarily submit it and if it is reasonably necessary for us to perform one or more of our functions or activities.
b) Personal data is collected by us or on our behalf in the following ways: direct requests for information that we make to you orally or in writing, online and paper application or order forms completed by you or on your behalf.
c) We may also collect personal data indirectly through third parties such as credit card agencies, your authorized representative, your bank or financial advisor, or through publicly available means or through websites that inform their users that the user’s personal data will be shared with companies such as us. We may also collect or access personal information obtained from affiliates in order to fulfill the purpose for which the personal information was collected, or a related or ancillary purpose, or otherwise in accordance with Data Protection Law. We will only do this if you have consented or would reasonably expect us to receive this information.
d) It is our intention that this policy will protect your personal information from being treated in a manner inconsistent with applicable data protection laws in New Zealand, including the Privacy Principle. The personal information we may collect and store includes:
1) Your name, address, contact details such as telephone numbers and email address.
2) Your gender and date of birth.
3) Your job title, employment history and income information.
4) Information to confirm your identity, such as: B. Driving license, bank account details in the passport, shareholdings and investment details.
5) Details of pension and insurance arrangements;
personal information about your spouse and dependents; And
other information necessary for the normal course of business.
e) If this makes sense and is practical, we only collect personal data about you. You are under no obligation to provide the information we request. However, if you choose to withhold personal information from us, this may result in our being unable to provide you with the goods and/or services you have requested.
f) We will take reasonable steps to ensure that your personal information is accurate, complete and current as soon as possible after receiving your notice of any errors or inaccuracies.
2) Use of information
The personal data collected from you will be used for the following purposes:
a) To provide tailored service and advice.
b) To contact other service providers on your behalf.
c) To manage your account with us.
d) To communicate with relevant government authorities on your behalf when we are authorized to do so or when such communication would reasonably be expected in the circumstances.
e) To contact others within our organization to manage or manage aspects of the services we offer to you.
f) To communicate with you about other relevant products and services we offer.
g) To inform you about seminars and other events and to provide you with other marketing material.
3) Access to information
a) Depending on which services you choose to access, you may be able to interact with us anonymously or using a pseudonym. However, this means that you will not be able to enjoy some products and services. This includes online orders/purchases.
b) We will endeavor to take all reasonable measures to keep information about you accurate and up to date. If at any time you discover that the information held about you is incorrect, you may contact us to have the information corrected. In addition, you may request access to any of your personal information that we hold, unless providing the information violates applicable data protection laws.
c) In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal data we store.
d) If you would like to make a complaint regarding any aspect of our collection, access, use or storage of personal data, please submit your complaint in writing to. We will promptly investigate your complaint and contact you to resolve the matter. If we have not responded to you within a reasonable time, you have the right to lodge a complaint with the Office of the New Zealand Information Commissioner under data protection laws.
4) Information you provide to us
We may collect personal information that you provide to us about yourself when you:
a) Use this website, especially if you:
b) Add reviews, forum or chat room messages or comments in any element of this website that allows user-generated content.
c) Register to access Premium Content or request certain Premium features or
d) Fill out an online contact form to contact us.
e) Providing information to us by telephone or via marketing or competition application forms or
f) Send us an email or other communication.
5) Cookies
This website uses “cookies” to personalize your online experience. A cookie is a text file or packet of information that a website server places on your hard drive to identify and interact with your computer more effectively. There are two types of cookies that may be used on this website: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the Cookies folder on your computer and remains in that folder after you close your browser and may be used by your browser on subsequent visits to this website. A session cookie is temporarily stored in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are unique to you and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. The Company provides the same level of privacy protection to your personal information, whether collected through cookies or from other sources.